Your safety and well-being are our top priorities. If you're experiencing a mental health crisis or having thoughts of self-harm, please take immediate action:

Call or text 988 to reach the National Suicide Prevention Lifeline. 

This service is available 24/7, completely free, and confidential. Trained crisis counselors are ready to provide support, prevention, and crisis resources for you or your loved ones.

If you feel you're in immediate danger, please call 911 or go to your nearest emergency room.

For non-emergency situations that still require urgent attention, you can contact our office during business hours. We'll do our best to provide guidance or schedule an urgent appointment.

Remember, seeking help is a sign of strength, not weakness. Your mental health matters, and there are always people ready to listen and help, no matter the time or day.

After the crisis has passed, we encourage you to schedule an appointment with us to discuss ongoing support and care strategies to help prevent future crises.

A Psychiatric-Mental Health Nurse Practitioner (PMHNP) is a highly skilled healthcare professional who specializes in mental health care. These advanced practice registered nurses have undergone extensive training to provide comprehensive mental health services, including:

• Diagnosing mental health conditions
• Prescribing and managing medications
• Offering therapy and counseling

PMHNPs are equipped to care for patients of all ages, addressing a wide range of needs from psychiatric disorders to medical conditions with mental health components, and substance use issues.

In many states, PMHNPs have full practice authority, allowing them to work independently. 

Here in Georgia, PMHNPs work in collaboration with a supervising physician to ensure the highest quality of care. As a PMHNP, I work closely with Dr. Thomas Oden, a board-certified psychiatrist, to provide you with expert, integrated mental health care.

By combining advanced nursing expertise with specialized psychiatric training, our PMHNP offers a unique, holistic approach to mental health care that's particularly well-suited to the needs of individuals like yourself.

At this time, we offer telehealth appointments only. We do hope to expand to in-person by 2026.  Telehealth visits are completed using a HIPAA-compliant video platform.  

Yes! We partner with Headway to accept the following insurances:

Blue Cross Blue Shield of Massachusetts, Carelon Behavioral Health, Cigna, Quest Behavioral Health, Anthem Blue Cross and Blue Shield of Georgia, and Aetna. 

Learn More Here

If we are are out-of-network and do not take your insurance, we do accept cash/credit at the rates posted.  You can also use your FSA or HSA to pay for services, if eligible, and we are happy to provide a superbill for out-of-network reimbursement through your insurance provider.  Please reach out if you have any questions or concerns. 

Your Rights and Protections Against Surprise Medical Bills 

When you get emergency care or are treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from balance billing. In these cases, you shouldn’t be charged more than your plan’s copayments, coinsurance and/or deductible.  

What is “balance billing” (sometimes called “surprise billing”)?  

When you see a doctor or other health care provider, you may owe certain out-of-pocket costs, like a copayment, coinsurance, or deductible. You may have additional costs or have to pay the entire bill if you see a provider or visit a health care facility that isn’t in your health plan’s network.  

“Out-of-network” means providers and facilities that haven’t signed a contract with your health plan to provide services. Out-of-network providers may be allowed to bill you for the difference between what your plan pays and the full amount charged for a service. This is called “balance billing.” This amount is likely more than in-network costs for the same service and might not count toward your plan’s deductible or annual out-of-pocket limit. 

“Surprise billing” is an unexpected balance bill. This can happen when you can’t control who is involved in your care—like when you have an emergency or when you schedule a visit at an in-network facility but are unexpectedly treated by an out-of-network provider. Surprise medical bills could cost thousands of dollars depending on the procedure or service.  

You’re protected from balance billing for: 

Emergency services  

If you have an emergency medical condition and get emergency services from an out-of-network provider or facility, the most they can bill you is your plan’s in-network cost-sharing amount (such as copayments, coinsurance, and deductibles). You can’t be balance billed for these emergency services. This includes services you may get after you’re in stable condition, unless you give written consent and give up your protections not to be balanced billed for these post-stabilization services.   

Georgia’s Surprise Billing Consumer Protection Act, effective January 1, 2021, also prohibits balance billing for emergency care. If you receive emergency services in Georgia, you pay no more than your in-network copay, coinsurance and/or deductible. Any payment dispute between your insurer and the provider goes to an independent arbitration process—providers cannot bill you the balance.

Certain services at an in-network hospital or ambulatory surgical center  

When you get services from an in-network hospital or ambulatory surgical center, certain providers there may be out-of-network. In these cases, the most those providers can bill you is your plan’s in-network cost-sharing amount. This applies to emergency medicine, anesthesia, pathology, radiology, laboratory, neonatology, assistant surgeon, hospitalist, or intensivist services. These providers can’t balance bill you and may not ask you to give up your protections not to be balance billed.  

If you get other types of services at these in-network facilities, out-of-network providers can’t balance bill you, unless you give written consent and give up your protections.  

Under Georgia law, out-of-network providers at in-network facilities cannot balance bill you for any covered services—like anesthesia or radiology—unless you receive clear written notice at least 72 hours before and give advance consent. Any payment disagreements between insurers and out-of-network providers are resolved through binding arbitration, so you never pay more than your in-network cost-sharing.

You’re never required to give up your protections from balance billing. You also aren’t required to get out-of-network care. You can choose a provider or facility in your plan’s network.  

When balance billing isn’t allowed, you also have these protections: 

You’re only responsible for paying your share of the cost (like the copayments, coinsurance, and deductible that you would pay if the provider or facility was in-network). Your health plan will pay any additional costs to out-of-network providers and facilities directly. 

Generally, your health plan must: 

Cover emergency services without requiring you to get approval for services in advance (also known as “prior authorization”). 

Cover emergency services by out-of-network providers. 

Base what you owe the provider or facility (cost-sharing) on what it would pay an in-network provider or facility and show that amount in your explanation of benefits. 

Count any amount you pay for emergency services or out-of-network services toward your in-network deductible and out-of-pocket limit. 

If you think you’ve been wrongly billed, contact 1-800-985-3059. Or, you may also:  

Visit www.cms.gov/nosurprises/consumersfor more information about your rights under federal law. 

Visit www.cms.gov/nosurprises/consumers for more information about your rights under federal law. Visit https://oci.georgia.gov/consumer-resources/health-insurance for more information about your rights under Georgia law.

Healthcare providers in Georgia must provide a Good Faith Estimate to patients who don't have insurance or who are not using insurance to pay for scheduled non-emergency medical services.

This estimate outlines the total expected cost of medical items and services, including related costs like medical tests, prescription drugs, and hospital fees.

If you receive a bill that is at least $400 more than your GFE, you have the right to dispute the bill.

We accept credit cards, as well as HSA and FSA cards. You will need to upload credit card information on the patient portal and your credit card will be charged before each visit.  

We understand that life can be unpredictable. If you need to reschedule or cancel your appointment, please let us know at least 24 hours in advance by phone, text, or email. This courtesy allows us to offer the time slot to another individual who might be in need of support.

We kindly ask for your understanding that appointments cancelled with less than 24 hours' notice will incur a late cancellation fee. This fee is $75 for follow-up appointments and $150 for new patient assessments.  This fee is not reimbursed by insurance companies. 

By providing adequate notice, you're not only helping us manage our schedule effectively but also ensuring that our services remain accessible to all our clients when they need them most. We appreciate your cooperation and look forward to supporting you on your journey to better mental health and professional well-being.

If you are running late to your appointment, please notify the office as soon as possible by calling 404-482-3182. If you are more than 15 minutes late to your telemedicine visit, the full visit fee will be charged, and the visit may need to be rescheduled.  If we are able to accommodate your late appointment, the appointment may be cut short to keep the provider on time for other patients.

At HIVE Health, we do not prescribe benzodiazepines due to their risk for addiction, withdrawal, cognitive decline, motor vehicle crashes, falls, and rebound anxiety. If you are currently prescribed a benzodiazepine that you take regularly, we will work with you and your PCP to safely and comfortably taper the medication while starting safer medications and other treatment modalities. Many patients feel significantly better after they have tapered off benzodiazepines citing less brain fog, anxiety, and increased energy. It is important to never stop or taper these medications without first discussing with your medical provider. You can learn more at benzoinfo.com.